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Investigation summary: customer reported that while using a syringe to draw blood from bd blood culture vial (the blood sample has been tested as positive), nurse was needled stick by the syringe.The customer then tested the blood sample in bd blood culture vial, to confirm whether the patient¿s blood with any blood-borne diseases.The test result was hiv positive.Then customer test some unused bd blood culture vials, test result also show hiv positive.Customer then has huge concern that the substance in bd blood culture vial will lead to hiv positive result.Returned good samples were not provided.Bd was unable to reproduce customer experience with the bactec product.Retention samples were visually inspected, tested for viable contamination by sub-culturing on tsa, chocolate, sabouraud and schaedler agars plates, voltage output, blood background and gram stain.All results were satisfactory.A false positive response was not observed when retention samples were tested.Batch history records were reviewed and all testing were within specification for product release.Batch history record review did not identify any evidence for which the customer submitted the complaint.Bd bactec system is designed and cleared for the qualitative culture and recovery of anaerobic/aerobic organisms from blood.Users are cautioned in the package insert under limitation of the procedure: ¿a gram-stained smear from culture medium may contain small number of non-viable organisms derived from media constituents, staining reagents, immersion oil, glass slide and specimens used for inoculation.There are many factors that can influence the false positive rate, including blood volume, blood cell counts, environmental factors, and media lot to lot variations.Each falsely positive vial must be stained and sub-cultured, and returned to the instrument for further testing.A false positive results should not affect the sensitivity if the media to grow and detect a true positive.Complaint is unconfirmed based on retention samples and batch history record review results.No root cause was determined.A cross functional team continually monitors all product complaints for trends and determines if any additional actions are necessary beyond the current investigation process.
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