Investigation summary: investigation summary: no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.A review of the device history record was completed for batch# 7177600.All inspections were performed per the applicable operations qc specifications.Syringe assembly ¿ there was one (1) batch of material# 700003982 (syringe 1.0ml asm 31ga 6mm sm700177 sc) that went into finished batch# 7177600.Batch# 7177600 date(s) of manufacture: 12aug2017 thru 17aug2017 machine(s) manufactured on: jl, jm, jn, jo pils ¿ there was one (1) batch of material# 700003981 (barrel 1.0ml shd 31ga 6mm sm700177) that went into finished batch# 7177600.Batch# 7177600 date(s) of manufacture: 12aug2017 thru 17aug2017 machine(s) manufactured on: fk there was one (1) notification [200704092] noted for insufficient adhesive.There were six (6) notifications [200704655, 200704654, 200704144, 200704115,200704653, 200704803] noted that did not pertain to the complaint.Severity: s_1__; occurrence: a complaint history check was performed and this is the 2nd related complaint for needle separates in vial and the 1st related complaint for needle hub separates on lot # 7177600.Based on the samples / photo(s) received the investigation concluded: - unconfirmed: bd was not able to duplicate or confirm the customer¿s indicated failure as no samples or photos were returned.Based on the above, no additional investigation and no capa is required at this time.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.If samples are received in the future the complaint will be reopened for further investigation.
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