(b)(4).(b)(6).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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This follow-up report is being submitted to relay additional information.Reported event was confirmed by review of picture.Pictures of the packaging material confirmed the presence of white debris stuck to the plastic retainer.Dhr was reviewed and no discrepancies were found.The retainer was designed in the orientation which results in less clearance between the retainer and the inner tyvek lidstock, causing the lidstock to stick to the retainer and transfer the adhesive during sealing.Therefore, it is considered that a design deficiency is the root cause of the reported issue.A summary of the investigation has been sent to the complainant.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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