The customer reported via phone call the insulin pump alarmed motor error during bolus delivery.The customer¿s blood glucose level was 186 mg/dl at the time of the incident.The customer stated that the insulin pump.The customer stated that the drive support cap was normal and that the insulin pump was exposed to high magnetic fields and was able to complete the rewind process.Customer reported a motor position encoder error.The customer was advised to monitor and call back for further assistance.The insulin pump is not expected to return for analysis.
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