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Date of event: unknown.The date received by manufacturer has been used for this field.Medical device expiration date: unknown.Initial reporter: address unavailable.Bd corporate address used.Device manufacture date: unknown.Results: it is unknown if a sample will be returned for evaluation.A review of the device history record could not be performed as a lot number was not provided for this incident.In the event that new, changed, or corrected information is obtained, a supplemental report will be filed.Conclusion: without a sample, an absolute root cause for this incident cannot be determined.Bd had not received samples or photos from the customer facility for evaluation; therefore, the investigation was limited.
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