Catalog Number 03666794001 |
Device Problem
No Display/Image (1183)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 05/04/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).
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Event Description
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The customer complained of missing segments from the display of the coaguchek xs meter.The customer stated that the display was faint.The customer changed the batteries and could not see what was on the display.The customer performed a display check and the display was partially missing segments.This issue could have impacted the interpretation of results.There was no adverse event.The customer was not able to perform a test because she could not read what was displayed on the screen.The suspect product was requested to be returned for investigation.
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Manufacturer Narrative
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The customer's meter was received for investigation.The circuit board was tested for damage or contamination and it was found the printed circuit board (pcb) was contaminated by liquid which has penetrated and/or corroded the solders contacts.
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Search Alerts/Recalls
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