Model Number FUSION |
Device Problem
Device Stops Intermittently (1599)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 04/24/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Patient information was unavailable from the site.Udi not available for this system at time of filing.Device manufacturing date is unavailable.A medtronic representative went to the site to test the equipment.The imaging system then passed the system checkout and was found to be fully functional.No parts have been received by the manufacturer for evaluation.
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Event Description
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Medtronic received information regarding a navigation device being used for a functional endoscopic sinus surgery (fess) procedure.It was reported that during navigation, the site's navigation system became unresponsive.The instrument and patient tracker would go into red status for a few moments and then go back into green status.There was no impact on the patient outcome and no delay due to the reported issue.No complications were reported/anticipated.Additional information received, confirmed there were no issues with unresponsiveness, but the system went to red status and stopped tracking, and there was no endoscope connected at the time of the report.
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Manufacturer Narrative
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Additional information: unique device identification (udi) and device manufacture date provided.Correction: product and related fields updated to proper value.
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Manufacturer Narrative
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Additional information: patient information provided.A software investigation analysis was initiated to determine the probable cause of the issue through product and/or version confirmation.Analysis found that probable cause was unable to be determined without further information.Analysis was inconclusive and probable cause was unable to be determined.
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Search Alerts/Recalls
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