| Medical Device Problem Code |
Failure to Read Input Signal (1581)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2018, the reporter contacted animas, alleging a button/keypad (tactile changes/unresponsive) issue.The reporter alleged that the up, down, and ok/enter button's were under responsive on the keypad.There was no indication that the product caused or contributed to an adverse event.The complaint is being reported because the issue has the ability to result in inadvertent or incorrect insulin delivery or the inability to use the pump.
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Additional Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 05-jun-2018 with the following findings: the keypad was found to be fully intact; no peeling or damage was observed.During testing, all of the keypad buttons were found to respond appropriately.The keypad cover was opened and there was no evidence of contamination found under any of the key contacts.The original complaint of keypad button response issue was unable to be duplicated during investigation.
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Search Alerts/Recalls
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