Model Number FUSION |
Device Problem
Device Stops Intermittently (1599)
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Patient Problem
No Patient Involvement (2645)
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Event Date 04/26/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.Udi not available for this system at time of filing.Device manufacturing date is unavailable.A medtronic representative went to the site to test the equipment.The navigation system then passed the system checkout and was found to be fully functional.No parts have been received by the manufacturer for evaluation.
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Event Description
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Medtronic received information regarding a navigation device.It was reported that the system became unresponsive while loading patient discs for the day.The system had a new optical drive in it as of (b)(6) 2018.It was indicated the system operated fine when "standard dicom" was selected from the scannermask window.It was believed the issue only occurred when "unstructured dicom (alternate module)" was selected.No complications were reported/anticipated.
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Manufacturer Narrative
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Additional information: unique device identification (udi) and device manufacture date provided.A medtronic representative went to the site to test the equipment.Testing revealed that the memory on the navigation system was adjusted by removing patient exams to restore functionality.It was suspected that the site did not wait a sufficient amount of time for the exams to load.
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Search Alerts/Recalls
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