The customer's mother was reported via phone call the sensor had inaccurate readings that triggered threshold suspend alarm.The customer¿s sensor glucose reading was lower than the blood glucose by 80 points.Troubleshooting was done and customer stated that their blood glucose and sensor glucose levels were not in acceptable range.Insulin delivery was suspended due to sensor glucose values.Sensor glucose value that triggered the suspend event was 74 mg/dl.Suspend on low limit in sensor settings was 74 mg/dl.The device will not be returned for analysis.
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