This event is recorded with zimmer biomet under (b)(4).The product was evaluated by an external zimmer contractor.The previous repair report for intellicart system, serial number (b)(4), was reviewed and noted no related non-conformances, requests for deviation (rfd) or any other issues with the repair.The previous repair report review found no issues with the device after repair and all verifications, inspections and tests were successfully completed.Using crm to query for serial number (b)(4), the device was noted to have been previously repaired 2 times, the previous repair being for request on evaluating the unit 23 feb 2018.The no problem found issue was not associated with the current repair service, so the previous repair was a non-related issue.On may 15, 2018, it was reported from (b)(6) hospital that this cart today at (b)(6) shorted out and started smoking during a case.The cart is full of dirty fluid and when tried to dock it the screen wouldn¿t turn on.Replite was contacted about the cart and dispatched a service technician to be at the site.The technician arrived at the site on may 17, 2018 and found that the cart power appeared to be fully functional but the display would not power on as the display cable had signs of shorting out to the board.The technician replaced the display (part#70056), display cable and control board (part#70064) and then verified that the evac was functioning as intended.The technician then returned the evac to service without further incident.The device was tested, inspected, and repaired.Service work order (b)(4) on may 15, 2018.The root cause of the reported event of screen wouldn't turn on was due to that the shorted display cord which damaged the control board and display.If the display cord is damaged , it would prevent the monitor from receiving electricity as intended to power on.Where as the reported event of the unit smoke during the use was due to shorted display cable on the unit.If the display cable is damaged due to short, it would produce smoke when tried to use.The reported event was confirmed during inspection of the device and the device was noted to be functioning as intended after the display, display cable and control board were replaced.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.
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