The customer contacted physio-control to report that their device was displaying a service indicator and has event codes logged in its memory.There was patient use associated with this event, but there were no reports of adverse effects to the patient as a result of the reported issue.Upon evaluation of the customer's device, physio-control observed that the device was intermittently booting up with a white display and when this occurred none of the keypad buttons were functioning.As a result, defibrillation therapy would not be available, if it was needed.
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