Dentist reported that his patient came in for an in-office whitening only treatment on thursday ((b)(6) 2018).The patient did not whiten or desensitize at home, however a few days later, the patient's lips began to swell, and he contacted the dentist on (b)(6) 2018.Advised the dentist to instruct patient to permanently discontinue any use of the kör desensitizer (if he is planning on whitening at home).Also, i informed dentist to advise the patient to visit his general practitioner if need be to help with any symptoms or inflammation.We also shipped out one bottle of in-office kör complete desensitizer at no charge, which he could use going forward.Followed up with dental assistant, who report the patient returned to normal within 48 hours (all swelling had subsided).
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