Catalog Number 12178214122 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 05/09/2018 |
Event Type
malfunction
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Manufacturer Narrative
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This event occurred in (b)(6).Unique identifier (udi)#: (b)(4).
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Event Description
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The customer stated that they received erroneous results for one patient sample tested for the elecsys myoglobin immunoassay (myo) on an unknown roche analyzer.No erroneous results were reported outside of the laboratory.The sample initially resulted as 1300 ng/ml.The sample was diluted manually x11 and then repeated with a x100 automatic dilution, resulting with a final value of 289000 ng/ml.The sample was also diluted manually x21 and then repeated with a x100 automatic dilution, resulting with a final value of 350000 ng/ml.No adverse events were alleged to have occurred with the patient.The model and serial number of the roche analyzer were asked for, but not provided.It was suspected that the sample exhibited a prozone effect since the myo value exceeds 30000 ng/ml.Product labeling indicates that there is no high-dose hook effect at myoglobin concentrations up to 30000 ng/ml.No foam or clots were visible within the sample.
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Manufacturer Narrative
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Product labeling instructs the customer to dilute samples with myoglobin concentrations above the measuring range.The sample in question did not require a dilution.When dilution is applied, labeling recommends a dilution factor of 1:10, not 1:1100 or even higher.A prozone effect is typically evident with stable results independent of dilution factor.This phenomenon was not seen with the complained patient sample.A prozone effect may be present, but cannot be proven based on the provided information.Investigations determined the issue to not be related to reagent or analyzer issues.
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Search Alerts/Recalls
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