The alleged event is not confirmed.The device was not returned to the manufacturing plant for investigation.Device was scheduled for repair by the biomed technician at the clinic.An investigation of the product history records was conducted by the manufacturer.There were no deviations or non-conformances during the manufacturing process.In addition, the product history review confirmed the labeling, material, and process controls were within specification.
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Dialysis clinic reported a uf pump alarm in dialysis mode.Also customer states the uf pump kept turning itself off during treatment.It was reported that the treatment was completed.Uf removal goal was 3.4ml however removal was.18ml.The display on the dialyzer machine changed to the select program multiple times but the nurse selected dialysis and the display changed to treatment running.It was suggested by technical support that the function board may be faulty.Follow up with the clinic indicates that the patient did not experience any complications and treatment was completed on the machine.During checkup on the machine, it was determined that the uf pump was not functioning and the nurse had to hit ¿dialysis screen¿ to get the pump to function.The machine was taken off the floor for repair.At the time of the follow up, the biomed technician was still waiting for the part to arrive to repair the dialysis machine.
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