| Model Number |
72200242S |
| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
05/09/2018
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that during the procedure the screen goes blank after the doctor takes the picture.A backup device was available to complete the procedure with no delay or patient injuries.
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Additional Manufacturer Narrative
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The device was received for evaluation.There was no relationship found between the returned device and the reported incident.A visual inspection was performed on the product and no issue was observed.Complaint of blank screen after capturing a picture could not be reproduced.Unit passed functional testing during 6 hour burn-in including capture and print function.Display touchscreen did not blank out after pictures were captured.All video inputs/outputs normal and unit's display performed as expected.Both analog and digital video outputs were tested during burn-in.The complaint was not confirmed and the root cause could not be determined since the reported malfunction could not be duplicated during the product evaluation process.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.
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Search Alerts/Recalls
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