| Medical Device Problem Codes |
Electrical /Electronic Property Problem (1198); Structural Problem (2506)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2018, the reporter contacted animas, alleging a power (damage) issue.The reporter alleged the battery compartment was cracked.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because the user may be unaware that the pump has lost power, leading to under delivery.
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Additional Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 15-jun-2018 with the following findings: unexplained power reboots were observed in the black box.The battery compartment was cracked above and below the bumper pad.No moisture/corrosion was observed in the battery compartment.The returned battery cap had stripped threads; it was unable to maintain electrical connection.The reported ¿power¿ complaint was duplicated.A test battery cap was able to fit to maintain electrical connection.The test battery cap was used to complete a 24 hour duration test; no reboots were duplicated during this time.The pump cover was removed; no evidence of internal moisture or damage to the power circuit was found.Unrelated to the complaint, the audio bolus button cover was missing on the pump.
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Search Alerts/Recalls
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