The customer reported via phone call that they experienced low blood glucose.The low blood glucose was 47 mg/dl.The current blood glucose was 16.78 mmol/l.The other relevant blood glucose was 124 mg/dl, 180 mg/dl, and 119 mg/dl.Troubleshooting was not performed for low blood glucose.The customer also reported that the sensor had inaccurate readings that triggered threshold suspend alarm.The customer¿s blood glucose was 47 mg/dl and the sensor glucose was 123 mg/dl.Insulin delivery was suspended due to sensor values.Sensor value that triggered the suspend event was 70 mg/dl.Suspend on low limit in sensor settings was 70 mg/dl.The product will be returned for analysis.
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