The customer reported via phone call that they experienced low blood glucose.
The low blood glucose was 47 mg/dl.
The current blood glucose was 16.
78 mmol/l.
The other relevant blood glucose was 124 mg/dl, 180 mg/dl, and 119 mg/dl.
Troubleshooting was not performed for low blood glucose.
The customer also reported that the sensor had inaccurate readings that triggered threshold suspend alarm.
The customer¿s blood glucose was 47 mg/dl and the sensor glucose was 123 mg/dl.
Insulin delivery was suspended due to sensor values.
Sensor value that triggered the suspend event was 70 mg/dl.
Suspend on low limit in sensor settings was 70 mg/dl.
The product will be returned for analysis.
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