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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: INTUITIVE SURGICAL, INC DAVINCI SI; VISION SIDE SYSTEM

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INTUITIVE SURGICAL, INC DAVINCI SI; VISION SIDE SYSTEM Back to Search Results
Model Number 380990-02
Device Problems Device Displays Incorrect Message (2591); Device Operates Differently Than Expected (2913)
Patient Problem No Known Impact Or Consequence To Patient (2692)
Event Date 05/10/2018
Event Type  malfunction  
Manufacturer Narrative
An isi field service engineer (fse) was dispatched to the facility and was unable to reproduce the reported complaint.Upon further troubleshooting, the fse found the illuminator master power switch had been turned off.No parts were replaced.The illuminator is a component of the da vinci system that contains a high intensity light source to illuminate the surgical site.The complaint is being reported due to a da vinci system malfunction rendering the da vinci system unavailable for use after the start of a surgical procedure.Although no patient harm occurred, if the reported malfunctioned were to recur it could cause or contribute to an adverse event.
 
Event Description
It was reported that prior to the start of a da vinci-assisted total benign hysterectomy procedure, the illuminator would not turn on.The intuitive surgical, inc.(isi) technical support engineer (tse) instructed the customer to power off the system and cycle the breakers.The system powered back on and homed but the error persisted.The tse instructed the customer to use a third party light source to complete the procedure.There was no report of patient harm, adverse outcome, or injury.Isi made a follow up attempt and obtained the following additional information: the customer stated that port incisions were made on the patient when the issue occurred.The site completed the procedure using a third party light source.
 
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Brand Name
DAVINCI SI
Type of Device
VISION SIDE SYSTEM
Manufacturer (Section D)
INTUITIVE SURGICAL, INC
950 kifer rd.
sunnyvale
Manufacturer (Section G)
INTUITIVE SURGICAL, INC
950 kifer rd.
sunnyvale
Manufacturer Contact
tabitha reed
950 kifer rd.
sunnyvale 
4085232100
MDR Report Key7557366
MDR Text Key109905166
Report Number2955842-2018-10243
Device Sequence Number1
Product Code NAY
Combination Product (y/n)N
Reporter Country CodeUS
PMA/PMN Number
K081137
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type other
Reporter Occupation Patient
Type of Report Initial
Report Date 05/10/2018
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Model Number380990-02
Was Device Available for Evaluation? No
Is the Reporter a Health Professional? No
Initial Date Manufacturer Received 05/10/2018
Initial Date FDA Received05/31/2018
Was Device Evaluated by Manufacturer? Device Not Returned to Manufacturer
Date Device Manufactured04/22/2010
Is the Device Single Use? No
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage N
Patient Sequence Number1
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