The device with the lens was returned.The plunger is oriented correctly.Inadequate viscoelastic is observed in the device.No viscoelastic is observed in the nozzle or the tip.The plunger has been advanced under the lens.The lens is just inside the nozzle entry areas on top of the plunger.The trailing haptic is folded on the left side of the optic edge.The nozzle was removed and cleaned for further evaluation.The lens was removed during cleaning.Top coat dye stain testing was conducted with acceptable results.Product history records were reviewed and the documentation indicated the product met release criteria.Viscoelastic was not provided.It is unknown if the qualified product was used.A plunger underride was observed.This may have been interpreted as the report of an override.The root cause may be related to a failure to follow the dfu.Inadequate viscoelastic was observed in the device.No viscoelastic was observed in the nozzle or the tip.The dfu instructs: fill the device until viscoelastic can be observed flowing to the line on the nozzle tip.This will require approximately 0.2 ml of viscoelastic.If inadequate viscoelastic is placed in the device this will cause inadequate coverage of the lens fold path which may cause the lens to advance incorrectly or become ¿stuck¿ in the device allowing the plunger to underride the lens.It is unknown if a qualified viscoelastic was used.Material properties of non-qualified ovds may contribute to underfill, overfill, misfolding of the haptics, or other inconsistent folding outcomes.The manufacturer internal reference number is: (b)(4).
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