|
Device was received in unopened, original packaging.The device catalog and lot numbers were verified.Visual inspection of the device found a breach in the poly side of the packaging near the plug.Magnification of the area found that the hole had stressing and scratches.The hole appears to have been caused from the outside in.The manufacturing documents from the device history record have been reviewed with special attention to the manufacturing and inspection of the product.The product released for distribution were found to have met all specifications prior to shipment.This is the only complaint for this lot number and failure mode within the past two years.A two-year review of complaint history revealed there has been a total of 3 complaints, regarding 3 devices, for this device family and failure mode.During this same time frame (b)(4) devices have been manufactured and shipped worldwide.Should all the complaint devices have been found confirmed for this reported failure, the rate of failure would be (b)(4).Per the instructions for use, the user is advised the following: it is standard medical practice to inspect the device and packaging prior to use.This issue will continue to be monitored through the complaint system to assure patient safety.
|