Model Number MMT-751NAS |
Device Problems
Improper or Incorrect Procedure or Method (2017); Device Displays Incorrect Message (2591); Moisture or Humidity Problem (2986)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 07/31/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event.The device has been returned, but not yet evaluated.Further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event Description
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The customer reported via phone call the insulin pump alarmed motor error after exposure to moisture.The customer¿s blood glucose level was unknown at the time of the incident.The customer stated that the drive support cap was normal and that the insulin pump was not exposed to high magnetic fields.Customer reported a motor position encoder error.The customer was advised to discontinue use of the insulin pump and to revert to the back-up plan.The insulin pump is being replaced and is expected to return for analysis.
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Manufacturer Narrative
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Motor error alarm during rewind due to corroded motor home switch.Unable to perform occlusion test, prime test, excessive no delivery test and displacement test due to motor error alarm.Unable to verify the motor position encoder error alarm due to motor error alarm.
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Search Alerts/Recalls
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