| Model Number |
MMT-722RNAS |
| Health Effect - Clinical Code |
Hypoglycemia (1912)
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| Date of Event |
05/09/2018
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event.The device has been returned, but not yet evaluated.Further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the insulin pump alarmed compromised force sensor system.The customer¿s blood glucose level was 69 mg/dl.The customer stated that the drive support cap was appeared normal.The customer was unable to troubleshoot for low blood glucose level.The customer was advised that the insulin pump needed to be replaced and was advised to discontinue use of the insulin pump and to revert to the backup plan.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device passed the displacement test.Device received with motor error alarm during the basic occlusion test due to loose or flush drive support disk.Unable to perform prime test, excessive no delivery test and occlusion test due to motor error alarm.
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Search Alerts/Recalls
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