Model Number FUSION |
Device Problems
Device Inoperable (1663); Device Operates Differently Than Expected (2913)
|
Patient Problem
No Patient Involvement (2645)
|
Event Date 05/10/2018 |
Event Type
malfunction
|
Manufacturer Narrative
|
No patient information provided as no patient was involved in this concern.Udi and manufacture date not available for this probe at time of filing.A medtronic representative went to the site to test the equipment.The imaging device failed the hardware test but passed the software and instrument tests.The computer, fan, emitter and axiem cable were all replaced.The imaging system then passed the system checkout and was found to be fully functional.The computer, fan and cable were returned to the manufacturer for analysis however, analysis results are not yet available.
|
|
Event Description
|
Medtronic received information regarding a navigation device being used outside a procedure.It was reported that the system was booted, the ent software was accessed, the select patient was displayed and within ten minutes, the screen went black and the system was unresponsive.The manufacturer representative had to hard power the system off.Upon starting the system, it did not boot to the select software screen.There was no patient present when this issue was identified.
|
|
Manufacturer Narrative
|
Additional information: unique device identification (udi) and device manufacture date provided.Correction: product and related fields updated to proper value.
|
|
Manufacturer Narrative
|
The computer was returned to the manufacturer for analysis.Analysis found that initial and subsequent boot and navigation of ent was good.Upon exiting the application the second time, the computer was still running but the display was black.After repeated reboots, it was noted that the computer would not post.Reseating all the ram modules, graphics card and capture card did not resolve the issue.Replacing the ram did not resolve the issue.Suspected motherboard malfunction.Analysis found that the reported event was related to a computer component issue.The hardware investigation found that the reported event was related to a hardware issue.This issue was documented in a medtronic navigation hardware anomaly tracking database.The fan was returned to the manufacturer for analysis.Analysis found that the fan powered on and functioned without any issue.No fault found.The axiem internal cable was returned to the manufacturer for analysis.Analysis found that the cable was in good physical condition with no apparent damage.It passed continuity tests with no opens or shorts.No fault found.
|
|
Search Alerts/Recalls
|