The customer reported via phone call that they were having issues with sensor calibration.Customer received a change sensor alert after a calibration not accepted.Customer declined to review sensor best practices (site selection, taping, calibration protocol) to improve accuracy.The customer¿s blood glucose level was 400 mg/dl when they woke up in the morning.Blood glucose was 223 mg/dl at the time of the call.Customer declined troubleshooting for high blood glucose.Customer was advised the sensor will be replaced.No product is expected to return.
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