Conclusion code: 4315, cause not established.Investigation ¿ evaluation: a visual inspection and functional testing of the returned device was conducted.A document based investigation was also performed.This included a review of complaint history, the device history record, instructions for use, quality control data, and trends.One device was returned for investigation.The device was returned with the handle and the basket formation in the open position.The collet knob is tight and secure.The male luer lock adapter (mlla) is loose.The polyethylene terephthalate tubing (pett) measures 3 cm in length.There were no kinks noted in the basket sheath.A functional test determined the handle actuates the basket formation; but when the handle is in the closed position, 5 mm of the basket formation protrudes from the basket sheath.The handle was disassembled.The basket formation does manually actuate.The support sheath and the basket sheath are still adhered.The handle was reassembled and the distal tip of the basket formation still protrudes 5 mm.The device history lot record was reviewed and noted there were no non-conformances associated with the complaint device lot number.A search of complaint records found this is the only complaint associated with lot number 8178915.A review of relevant manufacturing documents was conducted.It was concluded that the device aspect in question was visually/functionally inspected by quality control and no related gaps in production or processing controls were noted.The instructions for use (ifu) contains the following information in the precautions section: enclose the device in the sheath before removing from the tray/holder.Do not use excessive force to manipulate this device.Damage to the device may occur.The complaint device was found to have a basket that would not fully close, with 5mm of the basket extending out of the sheath when the handle was in the fully closed position.No damage was noted to the device.The device was disassembled and the components were found to freely move.The device was reassembled and the basket was still found to extend 5mm when fully closed.The cause for the failure of the basket to fully close could not be determined.Per the quality engineering risk assessment, no further action is required.Cook medical has notified the appropriate personnel and will continue to monitor this device via the complaints database for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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