Intuitive surgical, inc.(isi) received the illuminator associated with this complaint and completed the device evaluation.Failure analysis was able to reproduce the reported failure.Visual inspection found the front ventilation window with a lot of dirt.The unit was then installed on a test system and it failed the white balance test.The complaint is being reported due to a da vinci system malfunction rendering the da vinci system unavailable for use after the start of a surgical procedure.Although no patient harm occurred, if the reported malfunction were to recur, it could cause or it could cause or contribute to an adverse event.
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It was reported that during a da vinci-assisted inguinal hernia repair procedure, the customer experience white balance calibration failures.The intuitive surgical, inc.(isi) technical support engineer (tse) had the customer power cycle the system, verify the light cable was fully seated, confirm that fluorescence was off and restore factory default settings but the issue persisted.The customer then installed light guide into an alternate light source and white balance calibration passed.However, the surgeon made the decision to convert and complete the procedure using traditional laparoscopic techniques.There was no report of patient harm, adverse outcome or injury.An isi field service engineer (fse) was dispatched to the facility and was able to confirm the customer reported failure.To resolve the issue, the fse replaced the illuminator.The illuminator is a component of the da vinci system that contains a high intensity light source to illuminate the surgical site.
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