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Method: visual inspection is based off the retention samples; no testing methods performed is based off the sample.Results: no failure detected is based off the retention sample; no results available snice no evaluation performed is based off no sample.The actual device has not been returned to the manufacturing facility.Therefore, the investigation was based upon evaluation of the user facility information, since sample evaluation and the retention samples of the involved lot numbers.Field sample was received and evaluated for deltoid needle detached from safety needle assembly.Field sample consisted of one risperdal consta vial.The vial contains some remnants of dry reconstituted microspheres.Attached to the vial is west medimop adapter, attached to a diluent syringe.The diluent syringe was empty with the plunger almost fully depressed.Neither a deltoid nor a safety needle was returned.Field sample is inconclusive with respect to the reported complaint of deltoid needle detached.The complaint cannot be confirm or denied.Based from the result of our investigation, the cause of the complaint could not be identified.Visual inspection revealed no defects.Retention samples were evaluated for resistance to breakage test and cannula stiffness test and all samples were compliant per iso 9626.A review of the lot history files was conducted with no findings.Prior to shipment, qc conducts outgoing visual and dimensional test and all samples for the complaint lot passed.With no device return, the exact cause of the reported event cannot be definitively determined based on the available information.Terumo medical products (tmp) (importer) registration no.2243441 is submitting this report on behalf of terumo (philippines) corporation (manufacturer) registration no.3003902955.Exemption number e2015017.
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