Model Number FUSION |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problem
No Patient Involvement (2645)
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Event Date 05/18/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.Unique device identification (udi) is unavailable.Device manufacturing date is unavailable.A medtronic representative went to the site to test the equipment.Testing revealed that the emitter details displayed green status for both axiem and emitter but no instruments would track.Em interface had no faults bot when looked at the instruments that were tracking, bringing an instrument tracker into field generated a nav eer and all values would display as 0.When the trackers is removed from the field the emitter would show numbers as if it was tracking.There was no metal in the field.The emitter was not functioning and replacing the emitter resolved the issue.The system then passed the system checkout and was found to be fully functional.The emitter has not been received by the manufacturer for evaluation.
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Event Description
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Medtronic received information regarding a navigation system being used during training.It was reported that the emitter was not working.The site was receiving connection issues.It was later reported that when the issue occurred, both the axiem box and the emitter had red status in the emitter details.The emitter was disconnected and reconnected and the issue temporarily resolved for a few minutes before occurring again.It was unknown if the emitter was disconnected by the site or by a representative, but disconnecting the emitter required the panel to be removed.There was no patient present when this issue was identified.
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Manufacturer Narrative
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Additional information: unique device identification (udi) and device manufacture date provided.The emitter was returned to the manufacturer for analysis.The emitter was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.
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Search Alerts/Recalls
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