| Model Number |
MMT-7020B |
| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
04/07/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call the sensor had inaccurate readings that triggered threshold suspend alarm.The customer¿s blood glucose was 179 mg/dl and the sensor glucose was 48 mg/dl at the time of the incident.The customer was informed that their blood glucose and sensor glucose levels were not in acceptable range.Customer completed troubleshooting but declined to review sensor best practices (site selection, taping, calibration protocol).The sensor will be returned for analysis.
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Additional Manufacturer Narrative
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Inspected one opened and used sensor and performed continuity resistance test and sensor passed per specifications.Performed bicarbonate buffer test sensor passed per specifications.See attached file for results.
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Search Alerts/Recalls
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