Model Number 27053 |
Device Problems
Device Stops Intermittently (1599); Battery Problem (2885); Protective Measures Problem (3015)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The device was returned to resmed and an evaluation confirmed the complaint.The internal battery was found to be degraded and was replaced to address this issue.The device was serviced and fully tested before it was returned to the customer.(b)(4).
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Event Description
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It was reported to resmed that an astral device powered down unexpectedly while using its internal battery.There was no patient harm or serious injury reported as a result of this incident.
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Manufacturer Narrative
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The astral device was returned to resmed for an investigation.Review of the device data logs confirmed the reported complaint and revealed a single occurrence of an error message (sf180) related to a battery charger fault.Based on all available evidence and complaint investigations of a similar nature, the investigation determined that the reported unexpected powered down was due to a battery manufacturing issue, the sf180 was due to an isolated component failure within the device battery assembly and the degraded internal battery error was due to a software issue.Resmed's risk analysis for this failure mode concludes that the risk is acceptable.Resmed reference #: (b)(4).
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Event Description
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It was reported to resmed that an astral device powered down unexpectedly while using its internal battery.There was no patient harm or serious injury reported as a result of this incident.
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Search Alerts/Recalls
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