Model Number ES88222400 |
Device Problems
Mechanical Problem (1384); Device Inoperable (1663)
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Patient Problem
No Information (3190)
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Event Date 05/04/2018 |
Event Type
Injury
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Manufacturer Narrative
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Without the benefit of examination and testing, coloplast is precluded from commenting on the condition of the device or the cause of the occurrence.Once our evaluation is complete, a follow-up report will be submitted.
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Event Description
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According to the available information, malfunction.
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Manufacturer Narrative
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This follow-up mdr was created to document the returned device.A titan pump, two cylinders and reservoir were component received.Examination and testing of the returned component revealed no functional abnormalities with any of the returned components the information received indicated there was a malfunction, but because no functional abnormalities were noted with the returned components, quality cannot confirm the complaint as reported.
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Manufacturer Narrative
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Requests for the device and for additional information surrounding this event have been made.However, to date neither the device nor the information has been received.Without the benefit of analyzing the device and without the requested information, quality cannot comment on the condition of the device or the events surrounding this incident.Quality reviewed the manufacturing records for this device and confirmed that there were no discrepancies that would have contributed to this complaint and verified that the devices from this lot met all specifications prior to release.Review of nonconforming reports revealed no nonconformance with this lot that would have contributed to the event.A review of the complaint database revealed no significant trends in complaints of this type for lot 5402032.The most likely root cause of the event cannot be determined at this time.If the explanted device or additional information is received, quality will re-evaluate this event in accordance with procedures.Management routinely reviews events such as this and monitors complaint levels.Additionally, events of this type are captured in the product risk documentation.Based on this information, no further corrective action is required at this time.
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Search Alerts/Recalls
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