On (b)(6) 2018, the reporter contacted animas and alleged the patient experienced on (b)(6) 2018 a blood glucose of 2.6mmol/l, with unsteadiness when standing and walking, severe dizziness, confusion, and cognitive impairment, associated with an alleged inaccurate delivery issue.Reportedly, the patient remained on the pump and self-treated with food and/or drink.During troubleshooting with customer technical support, it was revealed the patient¿s healthcare provider adjusted the basal rate after the blood glucose excursion.It was alleged the basal history did not match the active basal.This complaint is being reported based on the allegation that the patient experienced hypoglycemia associated with an inaccurate delivery issue.
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