The customer reported via phone call the insulin was squirting out during the manual prime process.The customer¿s blood glucose was 136 mg/dl.Customer reported that the insulin continues to drip after letting go of the act button during the prime process.Customer reported that the insulin squirting out during the prime process.Troubleshooting was done for reservoir and tubing process and customer was unable to successfully prime the set.Customer states they were not wearing the insulin pump during priming.The insulin pump will not be returned for analysis.
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