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Device malfunctioned intra-operatively and was not implanted / explanted.The device was received, the investigation could not be completed, and no conclusion could be drawn, as product is entering the complaint system.A device history records review has been requested.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Additional narrative: part: 04.807.233; lot: l298914; manufacturing site: mezzovico; release to warehouse date: january 30, 2017.The device history record shows this lot of 4 pieces was processed through the normal manufacturing and inspection operations with no rework or nonconformities noted.This lot met all dimensional, visual and functional criteria at the time of release with no issues documented during the manufacturing process.Review of the device history record showed that there were no issues during the manufacture of this product which would contribute to this complaint condition.Investigation summary: customer quality investigation: the following investigations were performed: functional and damage: appearance not as expected: visual and functional inspection: the returned device was visually and functionally examined and it was observed that the ratchet mechanism was stuck preventing both expansion and distraction of the implant when attempted.No new issues were identified other than the minor worn surfaces that will not affect the device functionality.The complaint condition was not able to be replicated due to post manufacture damage.The complaint description agree with the complaint condition and the complaint condition was confirmed.Dimensional analysis and document/specification review: relevant drawings for synex with large end plate (blue) were reviewed and no design issues were identified.Dimensional analysis was not able to be performed at the features relevant to complaint condition due to stuck condition.Review of the device history record showed that there were no issues during the manufacture of this product, and any subcomponents.This lot met all dimensional, visual and functional criteria at the time of release with no issues documented during the manufacturing process which would contribute to this complaint condition.While no definitive root cause could be determined, it is possible that the device encountered unintended forces during usage could have contributed to this complaint condition.Also in complaint description it was stated that the surgeon used forces than intended during the implant expansion insitu while adjusting the implant in the corpectomy site.Therefore, the unintended use error of providing additional forces than intended could have contributed to given complaint condition.During the investigation, no product design or manufacturing issues or discrepancies were observed that may have contributed to the complaint condition.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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