Dexcom was made aware on 05/22/2018, that on (b)(6) 2018, there was an inaccuracy between the continuous glucose monitor (cgm) and the blood glucose (bg) meter.Reportedly, calibrations were entered during periods when cgm values were not present.The sensor was inserted at the abdomen on (b)(6) 2018.No additional event or patient information is available.No data was provided for evaluation.The complaint confirmation of the reported inaccuracy could not be determined.A root cause could not be determined.Labeling indicates: do not calibrate if the out of range symbol shows in the status area.Labeling indicates: do not calibrate if the glucose reading error symbol shows in the status area.
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