Model Number 15 |
Device Problem
Device Inoperable (1663)
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Patient Problem
No Patient Involvement (2645)
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Event Date 05/23/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The device was not returned to physio-control for evaluation.A third-party service agent evaluated the device and verified the reported issue.After replacing the system pcb assembly, proper device operation was observed through functional and performance testing.The device was subsequently returned to the customer for use.
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Event Description
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The customer contacted physio-control to report that their device froze during the self test after booting, while checking the device during a daily test.The device illuminated its service led and was only able to power off by removing the batteries.This behaviour is indicative of a lock-up.In this state the device would not be able to charge or shock defibrillation energy, when needed.There was no patient use associated with the reported event.
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Manufacturer Narrative
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Physio-control further evaluated the system pcb assembly, and determined that the cause of the reported issue was due to a failure of the single board computer (sbc).
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Event Description
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The customer contacted physio-control to report that their device froze during the self test after booting, while checking the device during a daily test.The device illuminated its service led and was only able to power off by removing the batteries.This behaviour is indicative of a lock-up.In this state the device would not be able to charge or shock defibrillation energy, when needed.There was no patient use associated with the reported event.
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Search Alerts/Recalls
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