Customer called and reported that they received emergency medical assistance and got hospitalized due to low blood glucose on (b)(6) 2018 with blood glucose of 48 mg/dl at the time of the incident.The customer was driving and got involved in a car accident.The customer's sensor was reading at 85 to 100 mg/dl when the actual blood glucose was 48 mg/dl.The customer was wearing the insulin pump during the incident.Troubleshooting was not completed.The customer had worn the sensor for 2 weeks and was aware that they should only wear it for 6 days.The insulin pump will not be returned for analysis.
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