Model Number 20 |
Device Problem
Device Inoperable (1663)
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Patient Problem
No Patient Involvement (2645)
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Event Date 05/23/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Physio-control continues to investigate the reported failure and will submit a supplemental report on this event to the fda as provided by 21 cfr 803.56.
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Event Description
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The customer contacted physio-control to report that their device boots up a completely blank display.A blank display can be indicative of a device lock-up condition.As a result, defibrillation therapy may not be available, if it is needed.There was no patient use associated with the reported event.
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Manufacturer Narrative
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Physio-control evaluated the customer's device and verified the reported issue of the device having a blank display, however physio confirmed the device was still able to power on and perform its critical functions.Physio replaced the device's backlight inverter to resolve the reported issue.After completing other unrelated repairs, proper device operation was observed through functional and performance testing.The device was returned to the customer for use.Physio-control further evaluated the device's removed backlight inverter and determined that the cause of the reported issue was due to damage to a transformer, designator t2.The damage caused t2 to be electrically open and the device to have a blank display.
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Event Description
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The customer contacted physio-control to report that their device boots up a completely blank display.A blank display can be indicative of a device lock-up condition.As a result, defibrillation therapy may not be available, if it is needed.There was no patient use associated with the reported event.
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Search Alerts/Recalls
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