Insulin pump trace download analysis confirmed the pump alarmed power error, power loss alarm and replace battery alert.The power management tool confirmed power error, power loss alarm and replace battery alert was triggered battery loaded voltage (loaded vlith) was less than 3.5v for 4 consecutive hours due to connector resistance j6 /pcb 1.After disconnecting and reconnecting the internal battery connector on j6/pcb 1, the pump was monitored and functioned properly.Unit received with minor scratched lcd window, cracked keypad at select button, faded serial number label, cracked case(battery tube), cracked case and cracked retainer.
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