Model Number MMT-751NAB |
Device Problems
No Display/Image (1183); Device Operates Differently Than Expected (2913)
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Patient Problem
Hyperglycemia (1905)
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Event Date 05/29/2018 |
Event Type
Injury
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Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event.The device has been returned, but not yet evaluated.Further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event Description
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The customer reported via phone call the insulin pump had a keypad anomaly and high blood glucose event.The customer¿s blood glucose was unknown at the time of incident.Customer stated that the insulin pump buttons were unresponsive.No significant events leading to keypad anomaly were observed.Keypad anomaly troubleshooting was performed and unable to confirm if the time is advancing.Customer also mentioned that the insulin pump had a frozen and blank display.Customer also reported that he woke up with a blood glucose reading of 468 mg/dl and treated with manual injection.Blood glucose reading went down in the 200 mg/dl.Customer declined high blood glucose troubleshooting.The customer was advised to discontinue use of pump and revert to back-up plan.The insulin pump is being replaced and is expected to return for analysis.
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Manufacturer Narrative
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Pump received with blank display, problem isolated to mother board.Unable to confirm keypad anomaly, frozen screen and unable to perform any tests due to blank display.Pump received with corroded battery tube noted.
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Search Alerts/Recalls
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