It was reported that during a da vinci-assisted surgical procedure, the customer experienced a non-recoverable error.The intuitive surgical, inc.(isi) technical support engineer (tse) instructed the customer to verify the illuminator circuit breaker, check power cord connection and restart the system.However, the issue persisted and the customer was advised to use a third party illuminator to continue the procedure.The planned surgical procedure was completed with an alternate light source and no patient harm, adverse outcome or injury was reported.An isi field service engineer (fse) was dispatched to the facility and replaced the illuminator to resolve the issue.The illuminator is a component of the da vinci system that contains a high intensity light source to illuminate the surgical site.
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