Intuitive surgical, inc.(isi) received the instrument involved with this complaint and completed the device evaluation.The instrument was found have a broken pitch cable at the distal clevis hub.The broken cable segment that contains the crimp was missing in the clevis.Missing crimp was approximately 0.046¿ x 0.032¿.Isi has conducted a device history record (dhr) review for this device and did not find any non-conformances that were related to this reported event.The customer reported complaint does not itself constitute an mdr reportable event; however, the broken pitch cable found during failure analysis could cause or contribute to an adverse event if the failure mode were to recur.
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The tip-up fenestrated grasper instrument was returned to intuitive surgical, inc.(isi) without a reported failure.Isi followed up with the initial reporter and confirmed that the procedure was completed successfully and no fragments fell inside the patient.However, the reporter was not able to confirm what the reported issue was.
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