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The report of the autopulse platform (sn (b)(4)) displaying a system error, out of service, revert to manual cpr message was confirmed during functional testing and archive data review; the root cause was due to a defective processor board.Evaluation of the platform during initial power up, revealed a system error, out of service, revert to manual cpr message on the user control panel.It was indicated that the processor board was defective.The archive data was reviewed and contained a system error 136 (internal parameter corrupted).As part of routine service during testing, the platform was further examined and found damaged encoder cover.This physical damage found during visual inspection is a characteristic of normal wear and tear for the age of the device.This observation is not related to the reported event.The autopulse platform is a reusable device and was manufactured on 01 apr 2006.It has exceeded its expected service life of 5 years.Historical complaints were reviewed for service information related to the reported complaint and there was no similar complaint reported for autopulse platform with serial (b)(4).
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