Investigation summary: samples/ photos analysis: a sample was received, and it is possible to observe stopper damaged.Dhr review: it was verified the batch record and the manufacturing date for this batch was november 21th to 22th, 2017.The process inspections were performed at properly frequency and no records of this defect were found.The current controls at manufacturing process to detect the defect are performed by visual inspection with each 2 hours at 36 parts at assembly machine; qn review: no quality notification (qn) that could related to defect were observed.Maintenance review: no maintenance record related to the defect was observed.The probable cause for the defect is related to material jam at syringes assembly machine, causing the stopper defective, allowing the damage product flow of the process.As containment action it was opened the maintenance order sap#(b)(4) to verify the assembly machine.As corrective action it was performed the blitz#57/2018 to damaged components and the actions will be implemented until sep/2018.Investigation conclusion: confirmed: bd was able to confirm/ reproduce the incident in question.Material jam at syringes assembly machine.
|