Model Number MMT-751LNAS |
Device Problems
Low Test Results (2458); Device Sensing Problem (2917)
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Patient Problem
Hypoglycemia (1912)
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Event Date 07/01/2017 |
Event Type
Injury
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Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event Description
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Customer reported via phone call sensor issue and low blood glucose.The customer's blood glucose was 52mg/dl at the time of call.Customer stated having insulin pump issues and requests device be replaced.Advised product will be replaced.Additionally, customer stated insulin pump keeps waking her up and the sensor reading are off.Customer blood glucose fluctuates and gets lows and highs.Customer treats lows with glucose tablets and highs by boluses with insulin pump.The insulin pump will not be returned for analysis.
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Manufacturer Narrative
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Device passed displacement test.Basic occlusion test, prime test, excessive no delivery test and occlusion test.No error alarm during testing noted.
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Search Alerts/Recalls
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