The customer reported via phone call that they had experienced high blood glucose level.The customer¿s blood glucose was 376 mg/dl at the time of the incident and current blood glucose was 548 mg/dl.The customer¿s blood glucose was over 600 mg/dl, 597 mg/dl, 573 mg/dl and 72 mg/dl.The customer was treated with insulin pump.The customer had symptoms such as thirsty.The customer declined troubleshooting.The customer does not allege pump was under delivering.The customer was advised that site related issues, such as bent cannulas tend to be contributing factors in high blood glucose.The insulin pump will not be returned for analysis.
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