The customer reported via phone call that the insulin pump alarmed compromised force sensor system.The customer¿s blood glucose level was 129 mg/dl at the time of the incident.The customer also reported that the insulin was squirting during manual prime process.Customer stated that the insulin continues to drip after motor stops during the manual prime process.The customer was advised that the insulin pump needed to be replaced and was advised to discontinue use of the insulin pump and to revert to the backup plan.The insulin pump will not be returned for analysis.
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