Following the reported event, the sterilizer was removed from service.A steris service technician arrived onsite to inspect the sterilizer.The technician inspected the sterilizer and found the unit to be operating properly.No issues with the function or operation of the sterilizer were identified.The sterilizer was returned to service.Upon further inspection, the technician identified that the customer's drain line was the source of the reported leak.The drain line is a facility utility and is not maintained by steris.The technician advised user facility personnel that the drain line required cleaning as the drain line was backed up subsequently allowing water to drain out onto the floor.User facility personnel cleared the drain line per the technician's recommendation and no additional issues have been noted.The unit was manufactured in 2005 and is under steris service agreement for maintenance activities.
|