Nurse reported via phone call high blood glucose levels and hospitalization.Customer¿s blood glucose level was 1400 mg/dl.Customer was admitted into the hospital on (b)(6) 2018.Customer¿s insulin pump malfunctioned, they went to the emergency room, experienced mental illness and back pain.Nurse advised customer was wearing the insulin pump at the time of the hospitalization.Nurse advised the patient¿s settings were lost and they would need a new insulin pump.Product was not returned for analysis.
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